Acceptable Use Policy

Last updated: 2026-11-16

This Acceptable Use Policy ("AUP") explains what you may and may not do with services provided by Roundnest Games ("Steadnode", "we", "us"). It forms part of our Terms of Service. By using any Steadnode service you agree to follow it.

1. Who this applies to

• This AUP applies to every customer and to anyone the customer lets use a service, including the customer's own users, players, visitors and clients ("end users").
• You are responsible for everything that happens on or through your services, including the actions of your end users. If you resell or share a service, you must make your end users follow rules at least as strict as these.
• Our services run on infrastructure supplied by third-party data center, cloud and domain providers. You must also comply with their acceptable use rules. Where their rules are stricter than ours, the stricter rule applies.

2. Prohibited content and activities

You may not use any Steadnode service, directly or indirectly, for any of the following.

2.1 Illegal and harmful content

• Anything illegal in the Republic of Korea or in the country where the server is located.
• Child sexual abuse material, or any content that sexually exploits minors. We have zero tolerance: the service is terminated immediately, the account is closed, and we report it to the competent authorities as required by law, including our obligations under Korea's Act on the Protection of Children and Youth from Sexual Abuse.
• Pornography or other sexually explicit adult content.
• Content that promotes terrorism or violent extremism, or that incites violence or hatred against people.
• Content that infringes copyrights, trademarks or other intellectual property rights, including warez, pirated software, media or game copies, and unlicensed distribution.

2.2 Fraud and deception

• Phishing, credential harvesting, or impersonating banks, companies, public bodies or other people.
• Scams, fake shops, and the sale of counterfeit goods.
• High-yield investment programs (HYIP), Ponzi or pyramid schemes, multi-level marketing (MLM) schemes, and unlicensed FOREX or binary option services.
• Gambling, betting or casino services.
• Robocalling or automated mass calling and messaging.
• Scalper bots or other automated systems that buy up limited goods or tickets.

2.3 Malware and network abuse

• Creating, hosting or distributing malware, viruses, ransomware, exploit kits or spyware.
• Operating botnets or command-and-control (C2) servers.
• Denial-of-service attacks of any kind, and operating or selling "booter" or "stresser" services. You may not resell DDoS-mitigation services.
• Port scanning, vulnerability scanning, brute-force login attempts or any other probing of systems you do not own or have written permission to test.
• Spoofing IP addresses, MAC addresses or other network identifiers, or using IP addresses not assigned to your service.
• Intercepting or monitoring other people's traffic without authorization.

2.4 Services we do not allow on our network

• Cryptocurrency mining of any kind, including CPU, GPU, storage-based "farming" and "plotting".
• Tor exit nodes. Tor relays that are not exit nodes may be allowed on VPS only with prior written approval.
• Open proxies, and VPN or proxy exit services offered to third parties or the public.
• Open mail relays and open DNS resolvers.
• IRC servers, bots and bouncers on shared web hosting.

2.5 Spam and email

• Sending unsolicited bulk email or messages, or any email that breaks anti-spam laws such as Korea's Information and Communications Network Act or the US CAN-SPAM Act.
• Hosting websites or services advertised through spam, even if the spam was sent from elsewhere.
• Outbound connections on port 25 (SMTP) are blocked on our servers. Do not try to work around this block. If you need to send email, use our business email product or a reputable email delivery provider.
• Buying, selling or using harvested email lists.

3. Fair use of resources

• Shared web hosting, game servers and bot hosting run on shared machines. You may not use them in a way that degrades service for other customers, for example sustained full CPU usage, excessive disk input/output, or running processes unrelated to your website, game or bot.
• Shared web hosting is for websites and email. It may not be used as a file archive, backup storage, or content distribution store for files that are not part of your website.
• If your usage affects other customers, we may limit it, ask you to upgrade, or move you to a suitable plan. In urgent cases we may restart or limit the service first and contact you immediately after.

4. Your security responsibilities

• Keep your operating systems, control panels, applications, plugins and game server software up to date.
• Use strong, unique passwords and SSH keys, and keep your account credentials and API keys private.
• If one of your services is compromised and is attacking others, sending spam or hosting malware, we may isolate, power off or suspend it to protect our network and other customers. We will tell you what happened and help you restore service once it is clean.
• You are responsible for your own backups. Automatic backups included with some products are a convenience, not a guarantee.

5. Reporting abuse

• Anyone can report abuse coming from a Steadnode IP address or service by emailing abuse@steadnode.com or using the form at https://steadnode.com/abuse.
• Please include the IP address or domain, the date and time with timezone, and evidence such as logs, email headers or URLs.
• We review every report. Our target is to take action within 24 hours.

6. Copyright complaints (notice and takedown)

We respond to copyright complaints under the US Digital Millennium Copyright Act (DMCA) and Article 103 of the Korean Copyright Act.

1. Notice. The rights holder or their agent sends a notice to abuse@steadnode.com that identifies the copyrighted work, the exact location of the infringing material (URL or IP address), the complainant's contact details, a statement of good-faith belief that the use is not authorized, a statement that the information is accurate, and a physical or electronic signature.
2. Takedown. If the notice is complete, we forward it to the customer and require the material to be removed or disabled promptly. If the customer does not act, we may disable access to the material or suspend the service.
3. Counter-notice. A customer who believes the material was removed by mistake or misidentification may send a counter-notice with their contact details, identification of the removed material, a statement of good-faith belief, and consent to jurisdiction. We forward it to the complainant and may restore the material as permitted by law, unless the complainant tells us they have started legal proceedings.
4. Repeat infringers. We terminate the accounts of customers who repeatedly infringe.

7. How we enforce this policy

• Contact and response time. For most issues we open an urgent support ticket and email the customer. You must reply and fix the problem within 24 hours, or sooner if the harm is ongoing.
• Immediate suspension. We may suspend a service without prior notice when there is ongoing harm or a serious violation, including attacks, malware, phishing, spam, illegal content or a request from authorities or our suppliers.
• Termination. Serious or repeated violations lead to termination of the affected services and, where appropriate, the whole account.
• No refunds. Services suspended or terminated for violating this AUP are not refunded, and unused prepaid time is forfeited, as described in our Refund Policy.
• Costs. You are responsible for costs and damages caused by your violation, including fees charged to us by our suppliers.
• Authorities. We cooperate with law enforcement and courts, and may preserve and disclose information as required by law.
• Our decision not to act on a particular violation does not waive our right to act later.

8. Changes to this policy

We may update this AUP to reflect changes in law, in our suppliers' requirements or in how our services work. We will post the updated version on this page with a new "Last updated" date and, for significant changes, notify customers by email.

9. Contact

• Abuse reports: abuse@steadnode.com
• Questions about this policy: support@steadnode.com